Valeen D. Robertson
E-mail to valeenrobertson@yahoo.com
Web Page: http://oocities.com/snoopyvr

Employment Experience:

Kelly Network Solutions, Inc.
Phone: (650) 222-4621
Title: Administrative Assistant
Employment Dates: November 2006 to June 2008
Supervisor: Mike Espino, Service Manager
Duties:
Payroll
Invoicing/Accounts Receivable
Answer phones
Job quote packaging
Job entry into QuickBooks
Typing correspondence
Travel scheduling
Schedule all outside technicians
HR duties
Office supply ordering
Server backup
Some purchasing
PO entry into QuickBooks
Shipping

Semans Communications, Inc. (no longer in business)
Phone: (650) 591-1481
Title: Administrative Assistant
Employment Dates: March 24, 2006 to October 2006
Supervisor: Anthony Brennan, Accountant
Supervisor: Stephen Semans, VP Operations
Duties:
Payroll
Answer phones
Shipping
Job quote packaging
Job entry into MAS 2000 software
HR duties
Schedule all outside technicians

San Mateo Daily Journal
Phone: (650) 344-5200
Title: Office Manager
Employment Dates: May 15, 2001 to March 23, 2006
Supervisor: Jerry Lee, Publisher
Supervisor: Edward Carse, CFO
Duties:
Enter ROP (Run of Press) ads into AdManager Pro
Enter Classified liner and display ads into AdManager Pro from e-mail, phone, and walk-in customers
All Billing/Receivables
All Collections actions, including Small Claims cases
Report directly to CFO on status of Receivables/Agings/Collections
Order office supplies
Flow all ads through AdManager Pro to Production Dept.
Point of contact between Sales Dept. and ad content in AdManager Pro's database
All Benefits administration including health and dental enrollment procedures and COBRA procedures

Beatnik, Inc. (through Adecco Employment Agency)
Phone: (650) 295-2300
Title: Receptionist
Employment Dates: December 1999 to April, 2001
Supervisor: Linda Powers, Executive Assistant
Duties:

Answer and direct incoming calls to appropriate person/department through Shoreline Teleworks computer program
Shipping of all packages using UPS OnLine WorldShip software
Approve and research all UPS weekly bills
Greet visitors
Data entry using Great Plains Dynamics accounting software
Sort and distribute mail and deliveries
Admin support for the Executive Administrator

PageNet of San Francisco, San Mateo Office (through Adecco Employment Agency)
Phone: 650.341.4949
Title: Operator for San Mateo/San Francisco offices
Employment Dates: August 1998 to December 1999
Supervisor: Debbie Sheehan, Administrative Manager
Duties:

Answer and direct all incoming calls to appropriate department
Greet and direct all visitors
Sort mail
Microsoft Office 97 (Word, Excel, Power Point)
Compose and edit letters, reports, proposals, flyers, and other business correspondence
Microsoft Outlook 97 e-mail
Alpha page (text page) account and sales reps using PageNet paging software
Change NT server back-up tapes
Look-up customer accounts on company Unix-based records system
Basic knowledge of existing, new, and future paging and advanced wireless products


Education:

California State University, Chico
Bachelor of Arts, English - May 1998
Minor, American Studies - May 1998


Internship Experience:

Copyeditor: CSU, Chico History Faculty Newsletter
Spring 1998


Skills:

PC and Macintosh word processing and data entry
MS Outlook
QuickBooks
AdManager Pro advertising management software
MS Office (Word, Excel)
Adobe PageMaker
HTML
Netscape Communicator, Internet Explorer
Shoreline Teleworks software
UPS OnLine WorldShip software
Great Plains Dynamics accounting software


Memberships:

Lifetime Member of the Golden Key National Honor Society
Alumni Member of the CSU, Chico Alumni Association


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